Privacy policy
KoMotion, located at Jeruzalemstraat 33, 9450 Haaltert, is responsible for the processing of personal data as set out in this privacy statement.
Contact details
Jeruzalemstraat 33 9450 Haaltert
Personal data that we process
KoMotion processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data that we process:
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First and last name
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Address details
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Telephone number
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Email address
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Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
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Bank account number
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without that consent, please contact us at info@komotion.be, and we will delete this information.
For what purpose and on what basis we process personal data
KoMotion processes your personal data for the following purposes:
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To process your payment
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To be able to call or email you if this is necessary to perform our services
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To inform you about changes to our services and products
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To deliver goods and services to you
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KoMotion also processes personal data if we are legally obliged to do so, such as data we need for our tax return.
Automated decision-making
KoMotion does not make decisions based on automated processing on matters that can have (significant) consequences for individuals. These are decisions taken by computer programs or systems, without involving a human being.
How long we retain personal data
KoMotion does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the personal data referred to above:
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statutory retention periods where necessary
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1 year after the end of the agreement for other data
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Sharing personal data with third parties KoMotion does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. KoMotion remains responsible for these processing operations.
Cookies, or similar techniques, that we use
KoMotion uses functional and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. They also enable us to optimise our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings.
Viewing, modifying or deleting data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by KoMotion, and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organisation specified by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@komotion.be.
To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, card number and national registration number. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. KoMotion would also like to point out that you have the option of submitting a complaint to the national supervisory authority, which for Belgium is the Data Protection Authority.
How we protect personal data
koMotion takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us at info@komotion.be.