THE PROCESS
Step 1
The customer's challenge.
A customer has a “problem” or let's call it a challenge, for example:
* "Some of the tasks my people perform are ergonomically very demanding and/or repetitive. My people are dropping out."
* "I am looking for operators for packaging, assembly, etc., but I cannot find the right people."
* "I want to achieve a higher production capacity with the same number of people."
* "The quality of my product is too variable, there is too much failure due to human error."
And so forth..
And he hopes that this challenge can be addressed by automating certain steps in his production process.
The search for the right machine builder.
He listened to business partners and competitors, visited a trade show, or even let Google do the work, and found a reliable local machine builder called KoMotion. Thanks in part to their achievements , he realized KoMotion could be the right partner.
He contacts you via:
Info@komotion.be
0495 45 42 31
Step 2
Step 3
We will explore your application together.
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After an exploratory telephone conversation about the application or question, we will visit your premises to assess the challenge together. It is very important that we discuss the correct specifications and the details of the process.
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Some important questions we will ask are:
- What are the incoming and outgoing products?
- What is the current production capacity and what are the future goals?
- Do you work in shifts?
- What are the restrictions (location, budget, etc.)?
- What do you think is the solution?
- Do you already have experience with automation? If so, with which technologies, brands, etc.?
With all this data, we return to the office to brainstorm with our colleagues about one or more possible concepts.
If it is a customised solution, we often quickly carry out a test to see for ourselves what is possible and what is not.
From proof of concept to the most suitable concept.
If it's a custom solution, selecting the right concept may require a bit more thought. At that point, we may provide a test setup as a proof of concept.
This way, the customer already has a better idea of what to expect and we can prepare a substantiated and detailed quotation.
Step 4
Step 5
The feedback round.
One of the most important steps in our process. We discuss the concept(s), review all the specs again for certainty, and invite the client to visit another client or to view our test setup.
We take into account the customer's comments and questions to further develop the chosen concept.
The quotation.
We describe the concept as clearly as possible and, where necessary, refer to past achievements.
We're happy to review the quotation in detail with the client. If necessary, we'll make any necessary adjustments to ensure a final quote that everyone fully supports.
Step 6
Step 7
The effect - let's do this together!
We organize a kick-off with the customer and start our engineering.
The customer is involved several times and his opinion is asked, because he is and remains the expert of his process.
What are we all working on?
- We design in 3D (in SolidWorks)
- We do the electrical engineering and make the electrical diagram (in eplan)
- We make the electrical cabinet ourselves
- We order the necessary parts
- We assemble the machine
- We write the software ourselves (robot, cobot, PLC, PC, etc.)
- We test and optimize the machine
The drawings and plans are shared with the client. After approval, we put everything into production.
After performing the tests, the customer will be asked to come to our site for a FAT.